In this episode, we dive into the Buyer Sales Cycle, exploring the process from both the buyer’s and the real estate agent’s points of view. We begin by discussing the buyer’s journey, which typically starts 6-12 months before even connecting with an agent. Buyers are researching homes online, saving for down payments, and possibly getting pre-qualified for a loan.
Next, we shift to the real estate agent’s perspective. We’ll outline how agents find and nurture leads, convert them into active buyers, and guide them through the entire home-buying process. From property selection and showings to writing offers, negotiating, and navigating the under-contract phase, agents play a critical role in ensuring a smooth transaction.
We also introduce the BDA (Before, During, After) Concept, a framework for agents to manage their buyers through each stage of the sale. The “Before” phase covers initial contacts and writing offers; the “During” phase focuses on tasks from contract execution to closing; and the “After” phase includes post-closing follow-up, ensuring long-term client relationships.
Whether you’re a buyer looking to understand the process or a real estate agent refining your approach, this episode provides a comprehensive look at how the buying process works from start to finish.
Buyer Sales Cycle & BDA Concept
Buyer's Point of View
Before finding an agent to work with, buyers:
Start researching homes 6-12 months prior
Usually on sites like Zillow, Realtor.com, or Redfin.com
Maybe connect with a lender (online, for example) to check qualifications
Save for down payment and closing costs
Real Estate Agent Perspective
Find/attract buyers
Nurture/cultivate the lead
Convert the lead to an active Buyer
Consultation & Qualify
Written Buyer Pre-Approval or Proof of Funds if Cash
Select Properties & Coordinate Showings
Show homes (resales and new construction if applicable)
Write & submit an offer
Negotiating an accepted offer
If not accepted, back to showing homes
Deposit & Open Escrow / Under Contract Process
Due Diligence - Inspections
Negotiating repair requests if applicable
Removing any other contingencies
Clear Title Report
Final loan approval/underwriting/conditions?
Schedule & conduct a final walkthrough
Negotiate/resolve any issues from the walkthrough
Final loan docs to the closing agent
Review Closing Statement
Schedule & Attend Buyer Closing Appointment
Clear to close - loan funded
Coordinate keys to Buyer
Ensure your transaction file is complete
Commission processed
Post-closing plan
Buyer Before, During & After Checklist
Before - from the initial point of contact to writing an offer
During
All tasks from the executed contract to closing the sale
Required paperwork for each type of transaction
Resale
New Home
Short Sale
REO/HUD or VA Owned
After
Post-closing connections
Ongoing campaign & follow-up
Key Points Covered:
Understanding the Buyer's Mindset: We discussed how most buyers begin their home search months before contacting an agent, often on websites like Zillow or Realtor.com. This gives realtors a window into buyers' wants, allowing them to anticipate concerns and questions. By recognizing that buyers often research, save, and prepare long before they engage, agents can position themselves as a trusted resource at the right time.
The Agent’s Role: Use the buyer's research phase to their advantage. From attracting and nurturing leads to converting them into active buyers, agents must understand their motivations, hesitations, and financial planning. Once engaged, agents must maintain clear communication, provide tailored property suggestions, and streamline the offer and negotiation phases.
Mastering the BDA Concept:
Before: How agents should focus on building relationships early, even before buyers are ready to purchase. We discussed ways to engage buyers while they’re still researching through consistent follow-ups and offering valuable market insights.
During: The importance of guiding clients through the process once an offer is submitted. This includes coordinating inspections, handling negotiations, and resolving any potential hurdles to keep the deal moving forward.
After: Following up post-closing is essential. Realtors should develop ongoing campaigns to maintain relationships, ensure client satisfaction, and generate referrals for future business.
Top Takeaways:
Know Your Buyer’s Timeline: Most buyers are looking well before they’re ready to act. By understanding this, you can adjust your communication to match where they are in their journey, offering resources and insights that position you as their go-to agent when they’re ready to move forward.
Leverage the BDA Framework: By applying the BDA Concept, you can stay organized, keep buyers informed at each step, and build lasting relationships that extend beyond the sale.
Next Steps:
Agents: Use what you’ve learned to anticipate your buyer’s needs and provide value from the early stages of their search all the way through closing. Implement the BDA approach to create seamless transactions and strengthen client relationships long-term.